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Office Manager - State Farm Agent Team Member Nyack, NY

Office Manager - State Farm Agent Team Member

Full Time • Nyack, NY
Benefits:
  • Holiday Party
  • Team Building Dinners
  • Bonuses for getting Google Reviews
  • Extra time off in December for holiday shopping
  • Licensing paid by Agent
  • Growth potential
  • Flexible work life balance
  • Salary plus commission
  • 401(k)
  • Competitive salary
  • Paid time off
ROLE DESCRIPTION:
Here at the State Farm Nyack New York office we have an environment that understands the need for a work/life balance.  All of us here strive to help our over 2500 policy holders protect themselves from the unexpected and bring in new prospects at the same time.  We have a great atmosphere and try to make the 9-5 that you are here drama free!


RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products. 
QUALIFICATIONS:
  • Excellent communication skills - written, verbal, and listening
    Highly organized and detail-oriented
  • Experience in customer service required
  • Experience in  managing customer service preferred
  • Experience in sales preferred
  • Proactive in problem-solving
  • Able to work in and manage a team environment
  • Experience in Windows computer applications
  • Prior State Farm Office Experience
  • Able to coordinate and collaborate with others to achieve agency goals.
  • Able to succeed in a fast-paced environment
  • Able to obtain Property and Casualty License
  • Able to obtain Life and Health License

BENEFITS:

  •                                                                                  





Compensation: $50,000.00 - $75,000.00 per year




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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